Shipping Policy

Last Updated: October 26, 2023

Welcome to dalivo.top! This Shipping Policy outlines the details concerning the shipment and delivery of your orders. We are committed to providing you with the best shopping experience, from browsing our products to receiving them at your doorstep.

Processing Time

All orders placed on dalivo.top are processed within 1-3 business days (Monday through Friday, excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

  • Orders placed after 3 PM CST on a business day will begin processing the following business day.
  • During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and will keep you informed of any significant delays.

Shipping Methods & Costs

We offer various shipping options to meet your needs. Shipping costs are calculated at checkout based on your order’s weight, dimensions, and destination.

  • Standard Shipping: Estimated delivery within 5-7 business days after processing.
  • Expedited Shipping: Estimated delivery within 2-4 business days after processing.

Free Shipping: We are pleased to offer free standard shipping on all domestic orders over $50. This offer is automatically applied at checkout once your cart total reaches $50 or more (before taxes and after any discounts).

International Shipping

dalivo.top is proud to offer international shipping to a selection of countries, including the United States (US) and the European Union (EU) member states.

  • International Shipping Costs: Calculated at checkout based on your location and the items in your order.
  • Delivery Times: International delivery times can vary significantly depending on the destination country’s customs processing and local postal services. Estimated delivery usually ranges from 7-21 business days after processing.
  • Customs, Duties, and Taxes: Please note that international orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are typically not included in the item price or shipping cost and are the sole responsibility of the customer. We advise you to check with your local customs office for more information regarding potential charges before placing your order.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number(s). You can use this number to track the status of your package on the respective carrier’s website.

Lost or Damaged Packages

While we take every precaution to ensure your order arrives safely, sometimes issues can occur during transit. If your package is lost or arrives damaged, please contact us immediately at [email protected] with your order number and details of the issue. We will work diligently with the shipping carrier to resolve the situation as quickly as possible and ensure your satisfaction.

Contact Us

If you have any further questions or require assistance with your order or this Shipping Policy, please do not hesitate to contact us: